FIT & INDIVIDUAL TRAVEL
As specialists in FIT travel, we offer our partners a streamlined and efficient online booking process to cater for individual travellers to small groups through accessible product and pricing, agent support services, and a convenient, web-based reservation system, Easyway.
Product & Pricing
Our company’s buying power is derived through a combination of direct contracts and exclusive access to third party databases. As a result, Tour East Australia can provide partners with access to worldwide FIT products all in one place.
Dedicated Agent Support Helpdesk
The Tour East Australia Agent Support Helpdesk is available to assist at all stages of the booking. Our dedicated destination specialists are selected on the basis of their experience and product knowledge of Australia, New Zealand, Asia, and beyond. The Agent Support Helpdesk is also there to support your customers if an emergency arises in the destination.
Easyway & XML
Tour East Australia is able to offer access to booking technology designed to maximize revenue and efficiencies.
Easyway/Calypso.net is Tour East Australia’s online booking engine for FIT product to access worldwide product 24/7. This system provides real-time availability, pricing (including purchasing in local destination currencies), and booking facilities.
XML capabilities – Tour East Australia offers XML/API capabilities to the back-end system, Calypso. The XML facility enables you to book products and inventory in real-time through existing systems.
WEB CONNECT – Tour East Australia will soon be releasing a new online booking system, Webconnect for Australian products. Agents will still be able to use the Easyway/Calypso booking engine for New Zealand, South Pacific, and Worldwide products.
FIT TAILORMADE & SPECIALISED GROUPS
Whether you have a VIP, a special interest program, or a group of any kind, Tour East Australia’s dedicated Groups, MICE & Tailormade destination specialists are able to create the perfect itinerary for your clients through personalized and private consulting. At Tour East Australia, our multi-lingual team specializes in the following services for you:
Tour East Australia can cater to many language requirements for agents and clients alike. We access experienced, quality tour guides who will ensure your clients enjoy their stay with local language guiding.
Tour East Australia’s destination specialists speak a total of 15 languages including Mandarin, Cantonese, Vietnamese, Taiwanese, Spanish, Portuguese, and Tagalog, just to name a few making it easy for you to conduct business and partner with us.