Please introduce yourself by specifying the position you are applying for in the comment box on the Inquiry Form, and kindly include your current salary as well as your expected salary.
Reservation Sales for FIT/Group/MICE Officer/Executive
Location
SINGAPORE
Reporting to
Head of Department
Please introduce yourself by specifying the position you are applying for in the comment box on the Inquiry Form, and kindly include your current salary as well as your expected salary.
Product & Data Loading Officer/Executive (Tour East Singapore)
Location
BANGKOK
Reporting to
Head of Department
Please introduce yourself by specifying the position you are applying for in the comment box on the Inquiry Form, and kindly include your current salary as well as your expected salary.
As a Reservation Officer, your primary responsibility is to assist overseas tour operators, travel agents, and customers in planning and booking various travel arrangements such as hotels, transfers, daily tours, tailormade/special packages, etc. You must also acquire fare and schedule information, calculate travel costs, and ensure sales targets and profit goals are achieved. In the event of changes before or during the trip, you must arrange alternative booking arrangements.
Sales Coordinator SPAIN & LATAM Markets, Tour East Headquarters
Location
BANGKOK
Reporting to
Regional Director of Sales and Marketing (International Markets)
We are looking for an individual with strong verbal and written Spanish skills, as well as a basic understanding of global travel sales in the Asia Pacific region. Previous experience with a professional DMC is a plus. This role will involve daily communication with our Spanish Business Development Manager, potential clients, and various Tour East branch offices
As a Reservation Officer, your primary responsibility is to assist overseas tour operators, travel agents, and customers in planning and booking various travel arrangements such as hotels, transfers, daily tours, tailormade/special packages, etc. You must also acquire fare and schedule information, calculate travel costs, and ensure sales targets and profit goals are achieved. In the event of changes before or during the trip, you must arrange alternative booking arrangements.
As a Reservation Officer, your primary responsibility is to assist overseas tour operators, travel agents, and customers in planning and booking various travel arrangements such as hotels, transfers, daily tours, tailormade/special packages, etc. You must also acquire fare and schedule information, calculate travel costs, and ensure sales targets and profit goals are achieved. In the event of changes before or during the trip, you must arrange alternative booking arrangements.
In this role, you will play a crucial part in ensuring the smooth operations of our business. You will work closely with our management team to uphold company policies, provide guidance and training to our Phuket staff, and oversee office efficiency and budget management. You will also support our teams in Bangkok and build strong relationships with local suppliers and our office landlord. Your dedication will help us maintain a positive reputation within the local community. If you are ready to contribute to our success, we want to hear from you!
We are looking for an individual with strong leadership skills, as well as a basic understanding of global travel sales in Thailand. Previous experience with a professional DMC is a plus.
Sales Manager SPAIN & LATAM Markets, Tour East Headquarters
Location
BANGKOK
Reporting to
Regional Director of Sales & Marketing (International Markets)
We are looking for an individual with strong verbal and written Spanish skills, as well as a basic understanding of global travel sales in the Asia Pacific region. Previous experience with a professional DMC is a plus. This role will involve daily communication with our Spanish Business Development Manager, Regional Director of Sales & Marketing, potential clients, and various Tour East branch offices.
Executive Global Inbound (International & Asia Markets)
Location
KUALA LUMPUR
Reporting to
Head of Department
Please introduce yourself by specifying the position you are applying for in the comment box on the Inquiry Form. Kindly include your current and expected salary.
Sales and Resevation, SPAIN & LATAM Markets, Tour East Thailand
Location
BANGKOK
Reporting to
Inbound Manager
We are looking for an individual with strong verbal and written Spanish skills, as well as a basic understanding of global travel sales in the Asia Pacific region. Previous experience with a professional DMC is a plus. This role will involve daily communication with our Spanish Business Development Manager, potential clients, and various Tour East branch offices
As a Reservation Officer, your primary responsibility is to assist overseas tour operators, travel agents, and customers in planning and booking various travel arrangements such as hotels, transfers, daily tours, tailormade/special packages, etc. You must also acquire fare and schedule information, calculate travel costs, and ensure sales targets and profit goals are achieved. In the event of changes before or during the trip, you must arrange alternative booking arrangements.
As the point person for MICE (Meetings, Incentives, Conferences, and Events) operations and RFP (Request for Proposal) preparation, this role entails collaborating with the dynamic MICE team to boost our service offerings and drive sales, performing data analysis, and engaging in quality assurance and customer service activities. Your responsibilities also include coordinating some leisure group operations.
The objective of this position is to assist the OTA team with a growing number of tasks and ongoing projects. The supervisor will act as a flexible support pillar for the team, helping maintain efficiency and allowing us to scale operations and creativity without bottlenecks.
We are looking for an individual with strong verbal and written Spanish skills, as well as a basic understanding of global travel. Previous experience in Tourism Industry is a plus. This role will involve daily communication with our Inbound Manager and potential overseas partners / clients.
Director of Sales (Inbound – International Market)
Location
SINGAPORE
Reporting to
Managing Director & General Manager
Tour East Singapore, a leading inbound travel agency and tour operator, is seeking a results-driven and strategic Director of Sales to lead our international inbound business. This leadership role is responsible for driving growth across key global source markets, expanding business partnerships, and managing a high-performing sales team. The ideal candidate will have extensive experience in international inbound tourism and strong industry networks, with the ability to translate strategy into action.
Please introduce yourself by specifying the position you are applying for in the comment box on the Inquiry Form, and kindly include your current salary as well as your expected salary.
ROLE & RESPONSIBILITIES
Respond to customer inquiries via phone, email, and chat, providing timely and accurate information with an emphasis on sustainable travel options.
Assist customers with booking modifications, cancellations, and other requests, promoting sustainable alternatives.
Advocate for sustainable tourism practices and provide resources for travelers to minimize their environmental impact.
Qualifications
Bachelor’s degree in hospitality management, communication, or a related field.
Minimum of 2 years of experience in customer service roles.
Excellent communication and interpersonal skills.
Strong attention to details and problem-solving skills.
Patience and empathy in dealing with customer concerns.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Reservation Sales for FIT/Group/MICE Officer/Executive
Location
SINGAPORE
Reporting to
Head of Department
Please introduce yourself by specifying the position you are applying for in the comment box on the Inquiry Form, and kindly include your current salary as well as your expected salary.
SKILLS:
ROLE & RESPONSIBILITIES
Process reservations for individual travelers, groups, and MICE events with accuracy and efficiency, promoting sustainable travel options.
Partner with eco-friendly accommodations and tour operators to offer sustainable travel packages.
Educate clients on sustainable travel practices and the importance of responsible tourism.
Qualifications
Bachelor’s degree in tourism, hospitality, or a related field.
Minimum of 2 years of experience in reservation sales.
Excellent communication and negotiation skills.
Strong attention to detail.
Ability to work under pressure and meet sales targets.
Product & Data Loading Officer/Executive (Tour East Singapore)
Location
BANGKOK
Reporting to
Head of Department
Please introduce yourself by specifying the position you are applying for in the comment box on the Inquiry Form, and kindly include your current salary as well as your expected salary.
ROLE & RESPONSIBILITIES
Manage backend database systems to ensure accuracy and efficiency in data loading, prioritizing sustainable supplier partnerships.
Coordinate with suppliers to update product information and pricing, emphasizing sustainable tourism offerings.
Implement data tracking systems to monitor the environmental impact of travel products and services.
Qualifications
Bachelor’s degree in information technology, business administration, tourism, or a related field.
Minimum of 2 years of experience in database management or related roles.
Strong attention to details and problem-solving skills.
Ability to work collaboratively in a team environment.
Proficiency in Microsoft Excel and other relevant software tools.
As a Reservation Officer, your primary responsibility is to assist overseas tour operators, travel agents, and customers in planning and booking various travel arrangements such as hotels, transfers, daily tours, tailormade/special packages, etc. You must also acquire fare and schedule information, calculate travel costs, and ensure sales targets and profit goals are achieved. In the event of changes before or during the trip, you must arrange alternative booking arrangements.
ROLE & RESPONSIBILITIES
Manage all enquiries and respond within the required time frame.
Process the booking and make arrangements for transportation, hotel accommodation, transportation, excursions and other services with suppliers
Assist booking partners with price and availability indications for hotels, tours, transfers and special requirements.
Ensure timely amendments or cancellations of bookings.
Handle clients' special needs, such as those with disabilities, food allergies, special dietary requirements, specific bedding arrangements, and honeymoon benefits.
Work with the Finance Department to arrange pre-payment to hotels and suppliers
Update and send Sales reports for hotels, tours/ package tours, and transfers to the Finance Department.
Communicate with the Finance Department and overseas agents to resolve discrepancies with invoices and payments.
Being in contact with company Sales representatives to address client issues in the resort and respond to overdue complaints sent by agents.
Qualifications
At least 2 years of experience working in a similar position
Good knowledge of the DMC reservation system – preferably Tourplan
Good English, Chinese or Spanish communication skills, both written and verbal
Computer literate, Microsoft Office (Outlook, Excel, Word, PowerPoint)
Ability to operate in a fast-paced environment and work under pressure
Flexibility to share department responsibilities across a small team while focusing on ongoing projects unique to your position.
Sales Coordinator SPAIN & LATAM Markets, Tour East Headquarters
Location
BANGKOK
Reporting to
Regional Director of Sales and Marketing (International Markets)
We are looking for an individual with strong verbal and written Spanish skills, as well as a basic understanding of global travel sales in the Asia Pacific region. Previous experience with a professional DMC is a plus. This role will involve daily communication with our Spanish Business Development Manager, potential clients, and various Tour East branch offices
ROLE & RESPONSIBILITIES
Liaise with Business Development Manager Spain & LATAM and assist in handling ad hoc inquiries & quotations involving multi-destinations
Assist in coordinating within the TE offices to work out proposals to meet deadlines
¬Promote and offer TE destinations to the markets and the accounts assigned
Provide positive and effective customer service to all clients.
Coordinate & communicate constantly with operating offices to procure the best quality services for our B2B partners and their clients
Support TE offices and Sales Teams in the development of sales tools.
Be the point of contact for the Sales Representative for Spain & LATAM, and TE branches to provide information and assistance
Gain insights into performance, identify trends, and seek opportunities for individual TE offices with Regional Insights on TE Dashboards and/or own logs created
Approach companies and connect or re-connect with TE.
Perform other tasks as assigned by the superior
Qualifications
Excellent verbal and written Spanish & English skills
Strong problem-solving skills and willingness to learn
Excellent negotiation skills
Understand cultural differences that may exist in countries within the Tour East Countries and show the ability to navigate around such challenges
Flexibility to share department responsibilities across a small team while maintaining focus on ongoing projects unique to your position.
As a Reservation Officer, your primary responsibility is to assist overseas tour operators, travel agents, and customers in planning and booking various travel arrangements such as hotels, transfers, daily tours, tailormade/special packages, etc. You must also acquire fare and schedule information, calculate travel costs, and ensure sales targets and profit goals are achieved. In the event of changes before or during the trip, you must arrange alternative booking arrangements.
You possess excellent communication skills that support your team. Moreover, your Chinese proficiency enables you to interact with customers via email or phone to answer their queries, address their complaints, or offer the best recommendations.
You are responsible for ensuring client complaints are resolved efficiently and amicably to maintain customer satisfaction.
ROLE & RESPONSIBILITIES
Manage all enquiries and respond within required time frame.
Process the booking and make arrangements for transportation, hotel accommodation, transportation, excursions and other services with suppliers
Assist booking partners with price and availability indications for hotels, tours, transfers and special requirements.
Ensure timely amendments or cancellations of bookings.
Handle clients' special needs, such as those with disabilities, food allergies, special dietary requirements, specific bedding arrangements, and honeymoon benefits.
Work with the Finance Department to arrange pre-payment to hotels and suppliers
Update and send Sales reports for hotels, tours/ package tours, and transfers to the Finance Department.
Communicate with the Finance Department and overseas agents to resolve discrepancies with invoices and payments.
Being in contact with company Sales Representatives to address client issues in the resort and respond to overdue complaints sent by agents.
Qualifications
At least 1 year of experience working in a similar position
Excellent Chinese communication skills, both written and verbal
Good knowledge of the DMC reservation system – preferably Tourplan
Computer literate, Microsoft Office (Outlook, Excel, Word, Powerpoint)
Ability to operate in a fast-paced environment and work under pressure
Flexibility to share department responsibilities across a small team while focusing on ongoing projects unique to your position.
As a Reservation Officer, your primary responsibility is to assist overseas tour operators, travel agents, and customers in planning and booking various travel arrangements such as hotels, transfers, daily tours, tailormade/special packages, etc. You must also acquire fare and schedule information, calculate travel costs, and ensure sales targets and profit goals are achieved. In the event of changes before or during the trip, you must arrange alternative booking arrangements.
You possess excellent communication skills that support your team. Moreover, your English proficiency enables you to interact with customers via email or phone to answer their queries, address their complaints, or offer the best recommendations.
It is also your responsibility to ensure that client complaints are resolved efficiently and amicably to maintain customer satisfaction.
ROLE & RESPONSIBILITIES
Manage all enquiries and provide response within required time frame.
Process the booking and make arrangements for transportation, hotel accommodation, transportation, excursions and other services with suppliers
Assist booking partners with price and availability indications for hotels, tours, transfers and special requirements.
Ensure timely amendments or cancellations of bookings.
Handle clients' special needs, such as those with disabilities, food allergies, special dietary requirements, specific bedding arrangements, and honeymoon benefits.
Work with the Finance Department to arrange pre-payment to hotels and suppliers
Update and send Sales reports for hotels, tours/ package tours, and transfers to the Finance Department.
Communicate with the Finance Department and overseas agents to resolve discrepancies with invoices and payments.
Being in contact with company Sales Representatives to address client issues in the resort and respond to overdue complaints sent by agents.
Qualifications
At least 2 years of experience working in a similar position
Good knowledge of the DMC reservation system – preferably Tourplan
Good English communication skills, both written and verbal
Computer literate, Microsoft Office (Outlook, Excel, Word, Powerpoint)
Ability to operate in a fast-paced environment and work under pressure
Flexibility to share department responsibilities across a small team while focusing on ongoing projects unique to your position.
In this role, you will play a crucial part in ensuring the smooth operations of our business. You will work closely with our management team to uphold company policies, provide guidance and training to our Phuket staff, and oversee office efficiency and budget management. You will also support our teams in Bangkok and build strong relationships with local suppliers and our office landlord. Your dedication will help us maintain a positive reputation within the local community. If you are ready to contribute to our success, we want to hear from you!
ROLE & RESPONSIBILITIES
Ensure that Phuket staff follow all management regulations and policies.
Provide regular updates to management on the status of the Phuket office.
Implementing and maintaining office administrative systems and procedures.
Manage budgets and maintain the inventory of office supplies in Phuket.
Evaluate and compare the prices and quality of office supplies to ensure cost-effective purchasing decisions, securing approval only for the best options to maximise budget efficiency.
Coordinate and manage inquiries from the Sales Department.
Establish clear communication channels with our Operations team in Bangkok, provide clear instructions and regularly review processes to ensure seamless collaboration.
Ensure that management is informed about important issues.
Investigate and resolve customer complaints, identifying root causes to prevent future occurrences.
Lead the team at our branch, ensuring top performance through regular supervision and monitoring.
Provide coaching and guidance to empower staff and drive their success.
Drive efficiency by analyzing internal processes and coordinating team activities to streamline operations and maximize productivity.
Lead the recruitment, onboarding, and training of new team members, ensuring a smooth transition into their roles. Effectively delegate tasks to junior employees, fostering growth and development within the team.
Champion implementing and maintaining current health and safety policies to ensure a safe and compliant work environment for all employees.
You will lead market research initiatives to identify trends and opportunities, carefully evaluate and select products that align with our strategic goals and develop comprehensive launch plans to bring these products to market successfully.
Establish relationships with suppliers.
Manage landlord relationships
Provide general support to Bangkok office.
Support the organisation's HR function by updating personnel records and arranging interviews.
Qualifications
Minimum of 5 years of experience in a similar position.
Demonstrates a good understanding of DMC operation processes.
Proficient in both written and verbal communication in English.
Proficient in Microsoft Office applications (Outlook, Excel, Word, PowerPoint).
Thrive under pressure, excel at problem-solving, and adapt effortlessly to evolving work demands.
We are looking for an individual with strong leadership skills, as well as a basic understanding of global travel sales in Thailand. Previous experience with a professional DMC is a plus.
ROLE & RESPONSIBILITIES
Identify potential partnerships and opportunities to develop and strengthen relationships to both internal and external.
Manage customer relations, communicate closely to key person to increase the business volume with high reputation.
Fully support teams in order to find the best solutions in terms of facing challenge and maintain high standard of problem-solving skills.
Identify business problems and provide recommendations for improvements.
Investigate, provide tools and expert advice to overseas partners when receiving complaints or negative feedback.
Negotiate with all partners to address conflicts and misunderstandings, striving to provide optimal solutions that benefit both parties.
Monitor and support teams to ensure they are in a good shape.
Provide market feedback to superior regarding competitive offerings, prospect needs and generate product price ideas.
Drive revenue and profit growth to attain the company's expansion goals
Managing reviews and complaints through both online and offline channels
Conduct site inspection, tours and properties collecting product knowledge
Attending the key Global Tradeshow
Qualifications
Preferably aged 40 and above with a strong international background
High-level management and problem-solving skills, coupled with strong leadership
abilities
Good English communication skills, both written and verbal
Possessing a solid understanding of DMC work scopes
Computer literate, Microsoft Office (Outlook, Excel, Word, Power Point)
Ability to operate in a fast-paced environment and work well under pressure
Sales Manager SPAIN & LATAM Markets, Tour East Headquarters
Location
BANGKOK
Reporting to
Regional Director of Sales & Marketing (International Markets)
We are looking for an individual with strong verbal and written Spanish skills, as well as a basic understanding of global travel sales in the Asia Pacific region. Previous experience with a professional DMC is a plus. This role will involve daily communication with our Spanish Business Development Manager, Regional Director of Sales & Marketing, potential clients, and various Tour East branch offices.
ROLE & RESPONSIBILITIES
Liaise with Business Development Manager Spain & LATAM and assist in handling ad hoc inquiries & quotations involving multi-destinations.
Coordinate with each TE office at the group level to develop proposals by the deadline
Promote and offer TE destinations to the markets and the accounts assigned
Provide positive and effective customer service to all partners
Coordinate & communicate constantly with operating offices to procure the best quality services for our B2B partners and their clients.
CRM – Organize the current client base in CRM and ensure that contacts are always up to date. This involves updating company and personnel data, sales reports and other opportunities. The CRM system must be used to distribute communications to various TE sources
Communicate the requirements (e.g., agreements issuing, providing offers or information, etc.) of a partner or market with countries and ensure that deadlines are met.
Support TE offices and Sales Teams in the development of sales tools.
Be the point of contact for the Sales Representative for Spain & LATAM, and TE branches to provide information and assistance.
Gain insights into performance, identify trends, and seek opportunities for individual TE offices with Regional Insights on TE Dashboards and/or own logs created.
Approach companies and attend the key tradeshows
Perform other tasks as assigned by the superior
Qualifications
Excellent verbal and written Spanish & English skills. Spanish Nationality is most welcome.
Executive Global Inbound (International & Asia Markets)
Location
KUALA LUMPUR
Reporting to
Head of Department
Please introduce yourself by specifying the position you are applying for in the comment box on the Inquiry Form. Kindly include your current and expected salary.
ROLE & RESPONSIBILITIES
Handle reservation inquiries for International & Asia Markets
Excellent verbal and written communication skills in English; proficiency in Chinese is an advantage
Ability to work independently with high confidence
Sales and Resevation, SPAIN & LATAM Markets, Tour East Thailand
Location
BANGKOK
Reporting to
Inbound Manager
We are looking for an individual with strong verbal and written Spanish skills, as well as a basic understanding of global travel sales in the Asia Pacific region. Previous experience with a professional DMC is a plus. This role will involve daily communication with our Spanish Business Development Manager, potential clients, and various Tour East branch offices
ROLE & RESPONSIBILITIES
Liaise with Business Development Manager Spain & LATAM and assist in handling ad hoc inquiries & quotations involving multi-destinations
Assist in coordinating within the TE offices to work out proposals to meet deadlines
¬Promote and offer TE destinations to the markets and the accounts assigned
Provide positive and effective customer service to all clients.
Coordinate & communicate constantly with operating offices to procure the best quality services for our B2B partners and their clients
Support TE offices and Sales Teams in the development of sales tools.
Be the point of contact for the Sales Representative for Spain & LATAM, and TE branches to provide information and assistance
Gain insights into performance, identify trends, and seek opportunities for individual TE offices with Regional Insights on TE Dashboards and/or own logs created
Approach companies and connect or re-connect with TE.
Perform other tasks as assigned by the superior
Qualifications
Excellent verbal and written Spanish & English skills
Strong problem-solving skills and willingness to learn
Excellent negotiation skills
Understand cultural differences that may exist in countries within the Tour East Countries and show the ability to navigate around such challenges
Flexibility to share department responsibilities across a small team while maintaining focus on ongoing projects unique to your position.
As a Reservation Officer, your primary responsibility is to assist overseas tour operators, travel agents, and customers in planning and booking various travel arrangements such as hotels, transfers, daily tours, tailormade/special packages, etc. You must also acquire fare and schedule information, calculate travel costs, and ensure sales targets and profit goals are achieved. In the event of changes before or during the trip, you must arrange alternative booking arrangements.
ROLE & RESPONSIBILITIES
Manage all enquiries and provide response within required time frame.
Process the booking and make arrangements for transportation, hotel accommodation, transportation, excursions and other services with suppliers.
Assist booking partners with price and availability indications for hotels, tours, transfers and special requirements.
Ensure timely amendments or cancellations of bookings.
Handle clients' special needs, such as those with disabilities, food allergies, special dietary requirements, or specific bedding arrangements, as well as honeymoon benefits.
Work with the Finance Department to arrange pre-payment to hotels and suppliers.
Update and send Sales report for hotels, tours/ package tours, transfers to Finance Department.
Communicate with the Finance Department and overseas agents to resolve any discrepancies with invoices and payments.
Being in contact with company Sales Representative to address client issues in the resort and respond to overdue complaints sent by agents.
Qualifications
At least 2 years of experience working in a similar position.
Good knowledge of the DMC reservation system – preferably Tourplan.
Good English OR Chinese OR Spanish communication skills, both written and verbal.
Computer literate, Microsoft Office (Outlook, Excel, Word, Powerpoint).
Ability to operate in a fast-paced environment and work under pressure.
Flexibility to share department responsibilities across a small team while focusing on ongoing projects unique to your position.
As the point person for MICE (Meetings, Incentives, Conferences, and Events) operations and RFP (Request for Proposal) preparation, this role entails collaborating with the dynamic MICE team to boost our service offerings and drive sales, performing data analysis, and engaging in quality assurance and customer service activities. Your responsibilities also include coordinating some leisure group operations.
In this role, you'll thrive as a team player who efficiently gathers information, liaises with suppliers, scouts venues, prepares quotes, supports operations, and handles administrative tasks. Amidst the occasional chaos, you remain composed and focused on ensuring that pending RFPs are finalized and confirmed and that all stakeholders are well-informed about upcoming arrangements.
ROLE & RESPONSIBILITIES
Calculate the costs of all related arrangements.
Help sourcing venues, transportation, equipment and other special arrangement.
Negotiate prices with vendors/suppliers.
Assist with corporate group arrangements.
Monitor quality of services on the spot.
Monitor all expenses related to group operation.
Calculate the accurate cost of all arrangements.
Help the Manager to prepare proposals and presentations.
Support MICE Operations.
Perform other duties as directed by the MICE Manager.
Qualifications
Bachelor's Degree in the hospitality and tourism industry.
Minimum 1-year experience in MICE business – both administratively and operationally.
Excellent command of Thai, English and possibly a third language skills preferable (writing, reading, speaking and understanding).
Excellent knowledge of Microsoft Office applications (Outlook, Excel, PowerPoint).
Good practical and logistical knowledge of Thailand and its destinations is a must, particularly of MICE product.
Ability to work under pressure, meet tight deadlines and work flexible hours.
Strong problem solving skill and willingness to learn.
Excellent time management skills with proven ability to prioritize tasks, meet deadlines and achieve targets.
The objective of this position is to assist the OTA team with a growing number of tasks and ongoing projects. The supervisor will act as a flexible support pillar for the team, helping maintain efficiency and allowing us to scale operations and creativity without bottlenecks.
The role covers a mix of operational, creative, and technical responsibilities. The Supervisor should enjoy working with digital tools, communicating with different teams, and creating content that resonates with external partners and customers. A keen eye for systems, attention to detail, and a proactive attitude are essential.
ROLE & RESPONSIBILITIES
Keeping Our Systems in Check: You’ll learn how to keep our online systems up to date, make sure everything looks right across platforms, help manage product listings, and stay in sync with the rest of the team.
Creating Cool Content: From writing fun and confident content to helping with visuals or videos, you’ll get involved in all things creative. If you're into SEO, that’s a plus! You'll also help respond to reviews using AI tools—with the right tone, of course.
Helping Us Get Better: You’ll help us track what’s working (and what’s not), support with internal guides or how-tos, and bring fresh ideas to the table to make our online game even stronger.
Stay on Top of Pricing & Availability: You’ll help keep an eye on rate parity, monitor price changes, and manage availability—like closing out dates or stopping sales when needed for hotels and activities.
You'll help us grow by spotting ways to improve or automate our systems, keeping an eye on what’s trending in the industry, and suggesting cool new ideas. We’re also counting on your fresh, tech-savvy mindset to help modernize the way we work.
Qualifications
Strong English & Communication Skills: Upper-intermediate or better in spoken and written English, with a knack for clear, engaging content.
Tech-Savvy & Creative: Comfortable using online tools and systems, with a creative mindset and sharp attention to detail.
Great Attitude: Open-minded, positive, and a true team player who enjoys collaboration and fresh ideas.
Basic understanding of SEO and online marketing trends would be a plus
Knowledge of AI tools and content automation is a bonus
Experience working in tourism, travel tech, or hospitality is an advantage
We are looking for an individual with strong verbal and written Spanish skills, as well as a basic understanding of global travel. Previous experience in Tourism Industry is a plus. This role will involve daily communication with our Inbound Manager and potential overseas partners / clients.
ROLE & RESPONSIBILITIES
Regularly communicate with our Spanish Sales Representative based in Barcelona.
Coordinate closely with the operations team to ensure the highest quality of service for our B2B partners and their clients.
Support the Sales Team in developing and enhancing sales tools.
Promote and present Thailand as a destination to relevant markets, including participation in trade shows and industry events.
Deliver positive and effective customer service to all clients.
Serve as the main point of contact for Spain and LATAM B2B partners, providing assistance and support as needed.
Proactively approach companies to establish or re-establish connections with Tour East.
Perform other tasks as assigned by the supervisor
Qualifications
Spanish or Thai Nationality
Excellent verbal and written communication skills in Spanish and English; native-level fluency preferred.
Strong problem-solving abilities with a proactive and eager-to-learn mindset.
Experience in the tourism industry is an advantage.
Outstanding negotiation skills.
Service oriented
Flexible and collaborative, able to share responsibilities within a small team while maintaining focus on individual projects.
Director of Sales (Inbound – International Market)
Location
SINGAPORE
Reporting to
Managing Director & General Manager
Tour East Singapore, a leading inbound travel agency and tour operator, is seeking a results-driven and strategic Director of Sales to lead our international inbound business. This leadership role is responsible for driving growth across key global source markets, expanding business partnerships, and managing a high-performing sales team. The ideal candidate will have extensive experience in international inbound tourism and strong industry networks, with the ability to translate strategy into action.
ROLE & RESPONSIBILITIES
Develop and execute comprehensive sales strategies to drive international inbound business growth.
Identify and capitalize on market trends and opportunities across regions such as Europe, the US, Greater China, and Southeast Asia.
Lead annual planning, revenue forecasting, and goal setting aligned with corporate objectives.
Build and manage relationships with overseas travel agencies, tour operators, DMCs, and OTAs.
Drive business development activities and lead negotiations for group series, ad-hoc group travel, and FIT programs.
Represent the company at global travel trade shows and networking events to enhance brand presence and partnership development.
Lead, coach, and inspire the international sales team to achieve individual and team KPIs, while fostering a high-performance, customer-focused culture across the department.
Develop and lead a high-performing sales operations team, with a strong emphasis on coaching, continuous development, and recognition.
Collaborate closely with Product, Operations, and Marketing teams to ensure cohesive service delivery and compelling value propositions.
Partner with HR to execute people strategies that support workforce planning, capability building, and succession development.
Reinforce a culture of learning, engagement, and accountability at all levels of leadership within the organization.
Serve as the senior point of contact for high-value clients and strategic partners, ensuring strong, long-term relationship management and exceptional client satisfaction.
Proactively engage with clients to understand their evolving needs, providing tailored solutions that enhance value and strengthen loyalty.
Lead the resolution of complex issues and strategic decision-making for priority accounts, ensuring responsiveness and trust-building at all levels.
Identify opportunities for business growth and collaboration through ongoing client engagement, partnership development, and joint strategic planning.
Represent the company in key client and partner meetings, presentations, and negotiations, reinforcing our commitment to service excellence and innovation.
Monitor sales pipeline, performance metrics, and market penetration reports to ensure consistent progress toward targets.
Oversee pricing strategies and collaborate with the finance team to optimize margins.
Support the use of sales tools and CRM platforms to drive productivity and insight-driven sales.
Partner with technology leadership to drive digitalization across both front-end and back-end systems relevant to inbound travel operations.
Ensure technology initiatives are operationally practical, scalable, and aligned with the agency’s strategic business goals.
Foster collaboration between Technology, Operations, and Human Resources to enhance system performance and maximize the effectiveness of internal tools.
Support innovation and continuous improvement across digital platforms and travel technology solutions.
Champion digital transformation and the effective use of technology to streamline the sales and reservation process.
Familiarity with TourPlan or other travel reservation/management systems is a strong advantage.
Qualifications
Bachelor’s degree in Business, Tourism, Marketing, or a related field.
MBA or equivalent postgraduate qualifications are an added advantage.
Minimum of 10 years’ proven experience in international sales, preferably within the inbound travel, tourism, or hospitality sectors.
Strong track record in B2B sales, working with overseas travel agents, wholesalers, tourism boards, and destination marketing organizations.
Demonstrated success in leading and developing high-performing sales teams, expanding into new international markets, and driving revenue growth.
Experience in navigating cross-cultural business environments and building long-term global partnerships.
Strong commercial acumen with a strategic mindset and hands-on execution capabilities.
Strategic thinker with strong analytical skills and commercial insight to drive business growth.
Excellent communication, presentation, and negotiation abilities, with a talent for building trust and rapport across cultures.
Proven leadership capability in motivating, coaching, and developing diverse and cross-functional teams.
Proficient in CRM platforms and sales reporting tools; able to derive actionable insights from data.
Experience with TourPlan or equivalent travel management systems is an advantage.
Multilingual proficiency is highly desirable and will be considered a strong asset.
[APPLY NOW] Send your resume and cover letter with the subject line: "Application – Director of Sales (Inbound – International Market)".
